SunClub Casino Terms and Conditions

Welcome to SunClub Casino. These Terms and Conditions govern your use of our website, games, promotions, and all services we provide at SunClub Casino.com. By registering an account, accessing our platform, or placing any wager, you confirm that you have read, understood, and agreed to be bound by these terms in full. We encourage you to review this document carefully before using our services. If you do not agree with any part of these conditions, you must not use our platform.

1. About Us

At SunClub Casino, we operate under TOP ONLINE SERVICES LIMITED, registered at Dept 4637, 196 High Road, Wood Green, London N22 8HH, also operating as Ent Tech Solutions LLC (San José, Costa Rica) and ChapChap Technologies Ltd. Our services are governed by the laws of the Republic of Costa Rica. We hold a gaming licence issued by Anjouan Licensing Services, under the Offshore Finance Authority of the State of Anjouan. Please note that we do not hold a UK Gambling Commission (UKGC) Operating Licence, Personal Management Licence, or Premises Licence. It is your responsibility to determine whether accessing our services is lawful in your jurisdiction before registering a SunClub Casino login account.

2. Eligibility and Account Registration

To use our platform, you must meet the following requirements:

You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
You must not be a resident of any restricted country, including: Albania, Armenia, Aruba, Bulgaria, Costa Rica, Georgia, Hungary, Martinique, Moldova, Netherlands Antilles, Poland, Syria, Ukraine, the United States, and Belarus.
You must provide accurate, truthful, and complete personal information during registration.
You are permitted to hold only one account with us. Duplicate accounts will be closed and associated funds may be forfeited.
You must not use our services on behalf of a third party.

When you complete the SunClub Casino login process for the first time, you confirm that all information provided is accurate. We reserve the right to verify your identity at any time and to suspend your account pending verification. Our KYC (Know Your Customer) process, including phone verification, must be completed before any withdrawal is processed.

3. Deposits and Withdrawals

3.1 Deposits

At SunClub, we accept deposits via Bank Transfer, Credit Card, and Cryptocurrencies. The minimum deposit required to qualify for a bonus is £20. Deposits are generally available within 12 hours, depending on your chosen payment method. Our primary currency is GBP, though we also support EUR, USD, CAD, AUD, CHF, NOK, SEK, ZAR, and DKK.

3.2 Withdrawals

Here at SunClub Casino, we process withdrawals via Bank Transfer, Credit Card, and Cryptocurrencies. The following conditions apply to all withdrawal requests:

Minimum withdrawal amount: £100 / €100 per transaction.
We process withdrawals on Tuesdays and Fridays only.
Processing time is within 1 business day (24–48 hours) after all required documentation is received.
Funds are generally received within 3–10 business days after processing, depending on your financial institution.
All deposits must be wagered at least 3 times before a withdrawal can be requested (20x wagering applies for players from Belarus, Ukraine, Russia, Uzbekistan, Azerbaijan, India, and Pakistan).

3.3 Withdrawal Limits

Our SunClub platform applies the following tiered withdrawal limits:

Depositors: Up to £/€2,500 per week / £/€10,000 per month.
VIP: Up to £/€4,000 per week / £/€16,000 per month.
VIP Gold: Up to £/€5,000 per week / £/€20,000 per month.
VIP Diamond: Up to £/€7,000 per week / £/€25,000 per month.

Maximum winnings from your first deposit are capped at 25x the deposited amount. VIP members may request an increase to this limit.

4. Bonuses and Promotions

We at SunClub Casino offer a generous welcome package across your first deposits. The following terms apply to all our bonuses:

1st Deposit: 400% bonus up to £1,500 (30x wagering requirement).
2nd Deposit: 100% bonus up to £1,000 (40x wagering requirement).
3rd Deposit: 200% bonus up to £1,500 (40x wagering requirement).
A 4th deposit bonus is also available — check our promotions page for current details.
Bonuses apply to Slots and Scratch Cards only.
Minimum deposit to activate any bonus: £20.
Maximum bet per round while a bonus is active: £10.
Maximum cashout from bonus winnings: 20x your deposit amount.

Our SunClub Casino no deposit bonus offers are available to eligible players and are subject to separate promotional terms, including a 60x wagering requirement. The maximum win from a no deposit bonus varies by VIP tier: Bronze 5x, Silver 10x, Gold 20x, Diamond 30x. A real-money deposit is required to withdraw any winnings derived from a no deposit bonus. We may issue a SunClub Casino bonus code or SunClub Casino promo code via email, live chat, or our promotions page — always check the specific terms attached to each offer.

5. VIP Loyalty Programme

At SunClub, we reward dedicated players through our 4-tier VIP programme. Our tiers are Bronze, Silver, Gold, and Diamond. Benefits include:

Daily Cashback: Bronze 5% / Silver 10% / Gold 15% / Diamond 20% on previous-day losses, subject to 10x wagering. Diamond cashback is capped at €10,000 per week.
Reload Bonuses (from 5th deposit): Bronze up to 50% / Silver up to 75% / Gold up to 125% / Diamond up to 150%.
Tournaments with a 15x wagering requirement and maximum cashout of 20x.

6. Fair Use and Prohibited Activities

We at SunClub Casino take the integrity of our platform seriously. You must not engage in any of the following:

Fraud, collusion, or any form of cheating.
Using automated software, bots, or scripts to interact with our games.
Exploiting technical errors or bugs for financial gain.
Creating multiple accounts to abuse our bonus system, including our SunClub Casino no deposit bonus codes or welcome offers.
Any activity that we reasonably determine to be harmful to us or other players.

We reserve the right to void winnings, suspend accounts, and withhold funds if we detect any prohibited activity.

7. Responsible Gaming

Our SunClub Casino team is committed to promoting responsible gambling. We provide tools including deposit limits, session limits, self-exclusion, and cooling-off periods. If you feel your gambling may be becoming a problem, please contact our support team immediately or reach out to an independent organisation such as GamCare or BeGambleAware. You must not use our platform if gambling causes financial or emotional harm to you or others.

8. Customer Support

We offer 24/7 live chat and email support at support@SunClub Casino.com. For formal complaints, you may contact us at complaints@email.SunClub Casino.com. Licence-related complaints may also be directed to complaints@casinoslicences.com. Our support team operates in English, German, Dutch, Spanish, Norwegian, Swedish, Italian, French, Danish, Finnish, and Arabic.

9. Amendments and Governing Law

We reserve the right to update or amend these Terms and Conditions at any time. Continued use of our SunClub Casino services following any such amendment constitutes your acceptance of the revised terms. These terms are governed by the laws of the Republic of Costa Rica. Any disputes shall be subject to the jurisdiction outlined under our Anjouan licence conditions.

If you have any questions about our terms, please do not hesitate to contact us — we are here to help.

Content updated: July 13, 2026